MC H.
Arrived quickly and provided a clear explanation of the issue and cost to repair. Multiple options were provided along with pictures and descriptions of the diagnosis.
Mckinley C.
First crew that completed the installation of 2 AC units and Thermostats failed to wire correctly causing hot air to blow even when the thermostats were off. Technician Paul came out late at night and discovered what the previous tech did wrong and fixed. Made sure all air units were blowing properly and cold air. Thanks Paul!
Tiffany C.
Tim was amazing. He showed up on time. Did a great job and then explained it all in layman’s terms and showed pictures. I would definitely recommend this company!!
Cullen L.
Minute one was fantastic with the scheduling and discussion. Connor came out and walked through everything very well and in a professional manner. These folks are great all around and I’ll be keeping them in mind for future needs.
Shaun H.
Rob came out within hours of being called, located the issue, and fixed it within 15 minutes of being at the house. Excellent service, professional, and on time. Give that man a raise for working through this 106-degree heat, he’s worth every penny!
Joy F.
One Hour Air ( Rockwall ) has been absolutely awesome from the time of calling to set up Appts., problems arise, and our maintenance check-ups. We have never had a bad experience with One Hour Air here in TX or in NC. The company is very professional, and reliable & most of all technicians that came out for service have been great & get the job done right . Juan came out today for our Fall Maintenance & also install a requesting digital thermostat. He took the time to explain to me the functions & answer my questions. He has well manner personality & is friendly. We will always recommend One Hour Air & thank you for all your services .
